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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alena Illarionova

Alena Illarionova

March 13, 2025

5  out of  5
rating by Alena Illarionova
"I spoke with Diana and cannot say enough great things. She was helpful, knowledgeable, and extremely easy to work with. She made me feel at ease and the entire experience was personable."
We responded:
"Thank you, Alena! "
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Amanda Berry

March 13, 2025

5  out of  5
rating by Amanda Berry
"Maggie is the best agent, makes sure I have all questions answered any and new policy info I need she is on it. They also made sure my dog Goji is covered after a health scare with my other pup Blu"
We responded:
"Thank you Amanda! "
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Sarah Sebestyen

March 13, 2025

5  out of  5
rating by Sarah Sebestyen
"I recently had the pleasure of working with Maggie for my insurance needs, and I couldn't be happier with the experience. From start to finish, Maggie made the entire process incredibly easy and stress-free. Her prompt responses to my inquiries were impressive, and her professionalism shone through every interaction. I highly recommend Maggie to anyone in need of insurance services. She's a true expert in her field, and I'm grateful for her outstanding assistance!"
We responded:
"Thank you so much, Sarah! Thankful to have you!"
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renee bowden

March 13, 2025

5  out of  5
rating by renee bowden
"Each time I call the ladies is always polite when they answer the phone Maggie, always help me out with all my questions that I need to ask. If I leave a message they kindly return in my call back I would recommend them to my friends and family if they did not have any insurance keep up the good work that you guys are doing. God bless you all"
We responded:
"Thank you, Renee! Happy to have you!"
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Konna K

March 10, 2025

5  out of  5
rating by Konna K
"I worked with Wendell. He was great. He thoroughly reviewed my current policy with Progressive and provided me with a less expensive quote and provided more perks with SF. Well worth the 20 min convo!"
We responded:
"Thank you, Konna! Happy to have you!"
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Maria Tippit

March 7, 2025

5  out of  5
rating by Maria Tippit
"Stopped by the office today and received great service from Jake Teater. He is the real Jake from State Farm, not that knock off you see on the commercials."
We responded:
"Thank you Maria! Ha absolutely is the real Jake!"
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hyran brooks

March 6, 2025

5  out of  5
rating by hyran brooks
"Such a pleasure speaking with Ms Elizabeth and she was very helpful"
We responded:
"Thank you so much! Happy to be able to work with you!"
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Darius Washington

March 6, 2025

5  out of  5
rating by Darius Washington
"Jake Teater was so helpful. He made the experience wonderful and was able to answer all my questions and concerns in no time. Delightful experience from start to finish."
We responded:
"Thank you, Darius! We appreciate you!"
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Kevin C. Arns

March 5, 2025

5  out of  5
rating by Kevin C. Arns
"Elizabeth Berry in Ben's office is so amazing! She is so helpful with all of my questions and policies. I have never had to leave a message she always answered the phone when I called."
We responded:
"Thank you so much, KC! We appreciate you! "
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Christine Kuehn

March 4, 2025

5  out of  5
rating by Christine Kuehn
"Fast, efficient and helpful. Thanks again"
We responded:
"Thank you, Christine! So happy to be able to work with you!"
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Kia Niko

March 4, 2025

4  out of  5
rating by Kia Niko
"I want to say Courtney, and Drew and rest of the gang have done a awesome job with helping with rates and finding what works best for me. Thank you guys for all your hard work."
We responded:
"Thank you so much! "
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M Clippard

February 24, 2025

5  out of  5
rating by M Clippard
"We just transferred auto, homeowners and umbrella policies to State Farm. Jeremy Carlisle is an excellent agent. He is very knowledgeable, attentive and friendly. The Ben Rister State Farm Insurance Agency provides great customer service with competitive rates."
We responded:
"Thank you for the kind words! So happy to have you!"
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Maria Alexander

February 24, 2025

5  out of  5
rating by Maria Alexander
"I called the office and requested new insurance cards. Courtney was polite and efficient. She sent me the information I needed right away. Thank you, Courtney!"
We responded:
"Thank you, Maria! Thankful for you!"
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Tynia Brewer

February 18, 2025

5  out of  5
rating by Tynia Brewer
"I received great service today by Courtney. I forgot that I received a new debit card as my old debit card received some fraudulent charges as US Bank was able to catch timely. I did not update this information with State Farm as I forgot due to being so busy. I received a declined charge by my bank for my car and renters insurance. This caused a fee due to the decline of the charge. Courtney was able to update my account with the new debit card and wave the 25.00 fee. I appreciate her assistance as she was courteous and professional. One less thing to worrt about and no late fee or fee for my payment declining. Thank you again for being understanding and patient."
We responded:
"Thank you so much, Tynia! Thankful to have you on board!"
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Miju Kim

February 17, 2025

5  out of  5
rating by Miju Kim
"I am very happy to find good agent Courtney Cooper! She is very kind and patience to help me out to find Home and Auto bundles. I am highly recommend her she is amazing! Thank you Ms Courtney!"
We responded:
"Thank you so much! Happy to be able to work with you!"
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Melissa Groff

February 12, 2025

5  out of  5
rating by Melissa Groff
"My husband and I just finished working with Maxine to transfer all our insurance policies to State Farm. She was knowledgeable and did a great job answering all of our questions. She was also extremely patient with the many phone calls and follow ups that we needed to complete the switch to State Farm."
We responded:
"Thank you for the kind words, Melissa! We appreciate you!"
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colleen awalt

February 11, 2025

5  out of  5
rating by colleen awalt
"Very helpful and responsive. I had a return payment fee on my account that had been resolved. I called to see if this could be removed and it was removed immediately. I can't thank this team enough for all the information and help they provide me."
We responded:
"Thank you so much, Colleen! Love working with you!"
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glory mccorkell

January 29, 2025

5  out of  5
rating by glory mccorkell
"“I had a fantastic experience working with Jake Teater. He is not only extremely knowledgeable about all aspects of insurance but also genuinely kind and patient. He took the time to thoroughly explain my options, answer all my questions. I never felt pressured—just supported and well-informed about my claim. His professionalism and dedication to customer service is truly exceptional. I highly recommend Jake Teater to anyone looking for an insurance agent who truly cares!”"
We responded:
"Thank you for the kind words!! Thankful for you!"
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Broken & Wounded to Warrior Ministries

January 29, 2025

5  out of  5
rating by Broken & Wounded to Warrior Ministries
"The young lady Elizabeth was so very patient with me i had to call her back at least 5 times & she was still very professional ,very kind & patient with me i reallyAppreciated her for that!! , wish there were more like her the world would be a better place!!🙂🥰"
We responded:
"Thank you so much! "
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Stephanie Johnson

January 27, 2025

5  out of  5
rating by Stephanie Johnson
"Courtney Cooper was super helpful from start to finish with getting us setup with our insurance being switched. She was very knowledgeable and helped answer my many questions. I highly recommend!"
We responded:
"Thank you so much, Stephanie! Happy to have you!"
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Shari Finnell

January 24, 2025

5  out of  5
rating by Shari Finnell
"Tony was amazing...he was very informative and answered all of my questions. He saved me some money and I have referred a few people so far. Thank you Tony."
We responded:
"T m you so much, Shari! We appreciate you!"
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James Collier

January 16, 2025

5  out of  5
rating by James Collier
"The staff is very helpful and welcoming. They answered all my questions and they were very friendly. They are awesome and really do a great job. Thanks Ben and "Team Ben" you guys rock!!!!"
We responded:
"Thank you so much for the review, James! We truly appreciate your business. Have a great day!"
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Gary Mason

January 9, 2025

5  out of  5
rating by Gary Mason
"I’ve worked with Elizabeth and this State Farm office for years. Elizabeth and the entire staff has always gone above and beyond to help and respond to any policy question or insurance question I’ve had, not to mention helping every step of the way when unfortunate claims needed to be filed. If you’re looking for a professional insurance staff with timely responses and friendly service look no further!"
We responded:
"Thank you so much, Gary! We appreciate your business!"
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G La

January 8, 2025

5  out of  5
rating by G La
"Just Awesome, above and BEYOND!!!!!!"
We responded:
"Thank you so much! We appreciate you!"
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Scrumptious AF

January 2, 2025

5  out of  5
rating by Scrumptious AF
"I’ve always had the most pleasant experience with State Farm! Especially this one. Everyone is so sweet and helpful!!"
We responded:
"Thank you for the kind words! "