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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jon Marshall

August 11, 2025

5  out of  5
rating by Jon Marshall
"Brady was very helpful and knowledgeable. He saved us money also."
We responded:
"Thank you, Jon! We appreciate you!"
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Robert Waldbueser

August 7, 2025

5  out of  5
rating by Robert Waldbueser
"As a Contractor I see a lot of agencies not provide the best customer service. I can personally attest that Erin and her agency have went above and beyond for their customers to get the proper resolve for the customer. I would recommend this agency as one of the best around and highly recommend them. Thank you for what you guys do it does not go unnoticed."
We responded:
"Thank you so much, Robert! So happy to be able to help!"
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Dan Strain

August 6, 2025

5  out of  5
rating by Dan Strain
"Called State Farm to add an auto insurance policy. Brittany was very professional, friendly and answered all my questions."
We responded:
"Thank you, Dan! We appreciate your business!"
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Sandra Young

August 6, 2025

5  out of  5
rating by Sandra Young
"Jeremy did a fabulous job filling in for Maxine. I received the pdf from Maxine real fast and Jeremy spoke to my other insurance. He was informative and made sure I understood everything in the policy. I had a great experience. Thank you!"
We responded:
"Thank you so much, Sandra! So happy we could assist!"
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Nicole Hartsell

August 6, 2025

5  out of  5
rating by Nicole Hartsell
"Diana Benn was professional, knowledgeable, and took the time to explain all of my coverage options clearly. I never felt rushed or pressured, and they made the entire process easy and stress-free. It’s comforting to know I have someone I can trust with my insurance needs. Highly recommend!"
We responded:
"Thank you, Nicole! We appreciate you so much!"
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Latanya Clifton

August 4, 2025

5  out of  5
rating by Latanya Clifton
"Jeremy is a great associate with the company. I love that you are able to speak with a live person who is knowledgeable about the business. Thanks for the live person communication."
We responded:
"Thank you so much! We appreciate your business!"
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Samurifred

August 1, 2025

5  out of  5
rating by Samurifred
"Thet have always been informative, knowledgeable, friendly and patient. I recommend them to all of my friends."
We responded:
"We appreciate you so much! Thank you for the kind words. "
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Paris H

August 1, 2025

5  out of  5
rating by Paris H
"I always have an easy time when I call the office! They are all so patient and answer all my questions thoroughly. If you ask them to do something extra,they do it without hesitation if they are able. They also always let you know when prices change in a timely manner. Mindy helped me today and she was so patient. It's been a struggle financially,so I haven't been able to pay my insurance regularly,and it lapsed,but they are always so helpful,even though it's a process to reinstate policies."
We responded:
"Thank you, Paris! Appreciate the kind words!"
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J Ogle

July 31, 2025

5  out of  5
rating by J Ogle
"She was extremely knowledgeable and very helpful. She was a true pleasure to deal with."
We responded:
"Thank you J! Appreciate you so much!"
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Kevin Carpenter

July 29, 2025

5  out of  5
rating by Kevin Carpenter
"State Farm has great people and great service."
We responded:
"Thank you so much, Kevin! Thankful for you! "
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Chris L

July 28, 2025

5  out of  5
rating by Chris L
"Ben and his team are so great to work with. I’ve known him for over a decade, and sent my friends in Chesterfield to him for insurance quotes on home and auto policies, and even had friends in Saint Charles get business insurances quotes on apartment buildings there! They’ve been so friendly, so professional, and most important to me personally… their response times are FAST! They get things done and make it easy. Thank you all for all your help over the years! -Chris"
We responded:
"You’re the best, Chris! Thank you for the kind words - we appreciate you so much. "
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Leslie Myers

July 25, 2025

5  out of  5
rating by Leslie Myers
"Just spoke with Courtney. She was polite, interested, and efficient. Made my call for help very easy."
We responded:
"Thank you so much, Leslie! So happy we could assist!"
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Sega Genesis

July 24, 2025

5  out of  5
rating by Sega Genesis
"Brittany S. Was very helpful. I had questions about my billing and she put on a brief hold to gather information to answer my question to the best of her knowledge. She got everything I needed squared away. I appreciate Brittany ☺️"
We responded:
"Thank you so much! We appreciate you!"
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Ellen Kaplan

July 24, 2025

5  out of  5
rating by Ellen Kaplan
"I had an unfortunate incident today when my back windshield was shattered. I called my local agent, Ben Rister, and was so fortunate to get Courtney in the office on the phone. She was so helpful and walked me through the whole process. She helped me make the contacts necessary to get the glass replaced super fast! I’m beyond thrilled with her excellent service! Thank you so much!"
We responded:
"Thank you, Ellen! So happy we could assist!"
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David Collins

July 22, 2025

5  out of  5
rating by David Collins
"Recently brought my home and auto policies over to Ben and his team and could not be more satisfied with their professionalism, timeliness, and attention to detail. Each person I’ve communicated with in the office has been extremely helpful. Would recommend to anyone who wants have the best insurance team out there."
We responded:
"Thank you, David! Thankful to be able to serve you!"
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Amanda Nieman

July 22, 2025

5  out of  5
rating by Amanda Nieman
"Very accommodating and helpful"
We responded:
"Thank you, Amanda! We appreciate you so much!"
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Matt Hayes

July 18, 2025

5  out of  5
rating by Matt Hayes
"Updating my insurance for a new vehicle went flawlessly, thanks to this team! Thank you!!"
We responded:
"Thank you, Matt! Pleasure to work with you!"
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Griffin Stiens

July 17, 2025

5  out of  5
rating by Griffin Stiens
"Ben and Maggie are the best. Undisputed. Without question."
We responded:
"We appreciate you, Griffin! Thank you so much for your business!"
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Seth Perkins

July 17, 2025

5  out of  5
rating by Seth Perkins
"Ben has a knowledgeable and helpful team. Definitely my preferred insurance agent in Missouri when I need quotes."
We responded:
"Thank you, Seth! Love working with you!"
Profile photo of tin Stewart

tin Stewart

July 15, 2025

1  out of  5
rating by tin Stewart
"I’m extremely dissatisfied with how my car insurance claims from March were handled. Both claims were filed by my husband — he was the one driving and responsible for the incidents. However, because I am listed on the same policy, the insurance company wrongly attached both claims to my name, as if I were the driver or claimant. Despite multiple attempts to clarify this with my agent and customer service, my concerns have been ignored and the claims still appear under my personal record. This is not only unfair, but it also impacts my insurance history and future premiums. I expected better communication and accountability from a company like State Farm. I hope this can be corrected immediately. no one has contacted me so far regarding the issue with the two auto insurance claims from March.To move forward, I need a formal letter confirming that these two claims are not under my name, as I was not the driver or the person who filed them."
We responded:
"Hello, Tin! Thank you for your note. I understand your frustration and we will do all we can to help! My office will touch base with you again momentarily. Hello again! My office has responded to your inquiries within an hour each time you have reached out. We have, and will continue to, do all we can to help. Please reach out any time! "
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Nataliya Fesenko

July 15, 2025

5  out of  5
rating by Nataliya Fesenko
"Diana Benn is awesome, she saved our family so much money on our car insurance!"
We responded:
"Thank you so much, Nataliya! So happy we could assist!"
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Jason Swisher

July 13, 2025

5  out of  5
rating by Jason Swisher
"I’ve been very satisfied with Ben’s office since I’ve chose them to insure me. Everything has been smooth and his staff have been very responsive to all my questions and inquiries. They are 10 out of 10 in the insurance business!"
We responded:
"Thank you, Jason! Pleasure working with you!"
Profile photo of Jason Swisher

Jason Swisher

July 13, 2025

5  out of  5
rating by Jason Swisher
"I wanted to thank Mindy, and let everyone know how she went above and beyond for me. We had a slight hiccup with a claim at the corporate office. She got to the bottom of it, and stayed on it till it was resolved. I appreciate you Mindy"
We responded:
"Thank you so much, Jason! Thankful for you!"
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Samir Alan

July 11, 2025

5  out of  5
rating by Samir Alan
"Great customer service, Diana Benn is the best!"
We responded:
"Thank you! We appreciate the kind words! "
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courtney giles

July 11, 2025

5  out of  5
rating by courtney giles
"Diana Benn is the best!"
We responded:
"Thank you, Courtney! Thankful for you!"